Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 605-348-5100 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Included in our Nationwide Shipping price is shipping to the contiguous lower 48 states. We work hard to keep our shipping rates competitive. We partner with both freight and parcel shipping providers to get your furniture in your door, hassle free. Smaller items may ship UPS® parcel, and will be delivered as a normal package. Larger items may ship via FedEx® freight or another carrier and will be delivered curbside at a customer's home. No assembly, unpackaging, or removal of packing materials is included. Freight deliveries require an adult recipient to be present. Deliveries will be made between 8am and 5pm Monday thru Friday. A delivery agent will call you in advance to schedule a delivery appointment, generally within a 4 hour window.

Prior to shipment, We carefully inspect and package each item. Inspection by and signature of an adult will be required upon delivery to You by the shipping company. Carefully inspect all items for completeness, condition, and for the condition of packaging materials. IF YOU FIND DAMAGE TO AN ITEM OR THE PACKAGING MATERIALS, OR IF YOU DO NOT RECEIVE AN ITEM LISTED ON THE BILL OF LADING OR PACKING LIST, YOU MUST WRITE A DESCRIPTION OF THE OBSERVED DAMAGE OR SHORTAGE ON THE BILL OF LADING. CLAIMS FOR DAMAGE OR SHORTAGE WILL BE REFUSED IF THEY ARE NOT NOTED ON THE BILL OF LADING. We recommend a minimum description of damage on the Bill of Lading similar to, “Possible Shipping Damage,” or for shortage, “Missing Item or Items.” After writing the damage or shortage on the Bill of Lading, please contact Us immediately at 888-343-2022 or email

For customers who are eligible and select local in-store pickup, your item will be wrapped and ready for pick-up within one business day. A member of our team will contact you with instructions as soon as your item is ready for pick-up. Customers will require a pick-up slip printed from one of our stores in order to pick-up their item at the warehouse. Our warehouses are open from 9am - 5pm Monday through Saturday. Please note that Fischer Furniture and its warehouses are closed on Sunday.

For more information, please see our Terms and Conditions.