Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 605-348-5100 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

 

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Local Customers

For customers who are eligible and select local in-store pickup of in-stock merchandise, your item(s) will be wrapped and ready for pick-up within one business day. A member of our team will contact you with instructions as soon as your purchase is ready for pick-up. You will need a pick-up slip printed from one of our stores in order to pick-up your item(s) at our warehouse facilities. Our warehouses are open from 9am - 5pm Monday through Saturday. Please note that Fischer Furniture and its warehouses are closed on Sunday.

For customers purchasing online with a delivery address within our normal delivery radius (200 miles of Rapid City, SD), you may purchase the merchandise online and then contact the store to have your items scheduled for delivery on our regular route for a delivery fee based upon the distance of the delivery address from our location.

Nationwide Shipping Customers - IMPORTANT - PLEASE READ

Included in our Nationwide Shipping price is shipping to the contiguous lower 48 states. We work hard to keep our shipping rates competitive. We partner with both freight and parcel shipping providers to get your furniture in your door, hassle free. Smaller items may ship UPS® parcel, and will be delivered as a normal package. Larger items may ship via FedEx® freight or another carrier and will be delivered curbside at a your delivery address. No assembly, unpackaging, or removal of packing materials is included. Freight deliveries require an adult recipient to be present. Deliveries are typically made between 8am and 5pm Monday through Friday. A delivery agent will typically call you in advance to schedule a delivery appointment, generally within a 4 hour window.

Prior to shipment, We carefully inspect and package each item. Inspection and signature by an adult is required upon delivery to you by the shipping company. Carefully inspect all items for completeness, condition, and for the condition of packaging materials. IF YOU FIND DAMAGE TO AN ITEM OR THE PACKAGING MATERIALS, OR IF YOU DO NOT RECEIVE AN ITEM LISTED ON THE BILL OF LADING OR PACKING LIST, YOU MUST WRITE A DESCRIPTION OF THE OBSERVED DAMAGE OR SHORTAGE ON THE BILL OF LADING. CLAIMS FOR DAMAGE OR SHORTAGE WILL BE REFUSED IF THEY ARE NOT NOTED ON THE BILL OF LADING. We recommend a minimum description of damage on the Bill of Lading similar to, “Possible Shipping Damage,” or for shortage, “Missing Item or Items.” After writing the damage or shortage on the Bill of Lading, please contact Fischer's immediately at 888-343-2022 or email sales@fischerfurnitureinc.com. Failure by you to document damage or shortage on the Bill of Lading at the time of delivery will preclude you from remedy or recovery in the event damage or shortage is later reported by you.

For more information, please see our Terms and Conditions.

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